Got Any Questions?

All of your questions will be answered within 24 hours

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Below are some of are common questions

Wool is natural, renewable, and biodegradable. It has technical properties that no other fibers can match. It is nature’s gift to us all.

We recommend professional dry cleaning,

Or Hand wash with care.

Step 1: Use a specialized wool detergent; avoid alkaline detergents, soap, laundry powder, other stain removers, and disinfectants.

Step 2: Soak the garment in water below 40°C for 5-10 minutes, turning it inside out gently. Avoid washing with rough fabrics, and consider washing similar colors separately.

Step 3: Do not wring out; gently press out excess water. Lay it flat to dry in a cool, shaded place. Avoid direct sunlight, and use a cloth when ironing to prevent shine.

For long-term storage, ensure your garment is clean before storing it in a sealed bag or storage container. Using moth repellents labeled as pure wool is recommended, but do not place them directly on your clothing.


Compare your body measurements to our size chart to find your size. If your measurements fall between two sizes and you want a looser fit - order the larger size. Or you can contact our service team for help

After your order is shipped out, you will receive an email with tracking number.

Contact as early as possible to make the changes. Please be noted that one can not make changes to the order once the order ships.